Privacy Policy

Last updated: July 21, 2026

Grextor operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a shopping experience. Grextor is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, make a purchase, or otherwise communicate with us through our website or related services. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using or accessing any of our Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described below.

Personal Information We Collect or Process

When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified so that it cannot identify or reasonably be linked to you.

We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with our Services, where you live, and as permitted or required by applicable law:

Contact details, including your name, address, billing address, shipping address, phone number, and email address.

Financial information, including credit card, debit card, financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation, and other payment details.

Account information, including your username, password, security questions, preferences, and settings.

Transaction information, including the items you view, put in your cart, add to your wishlist, purchase, return, exchange, or cancel, and your past transactions.

Communications with us, including the information you include when contacting customer support or communicating with us.

Device information, including information about your device, browser, network connection, IP address, and other unique identifiers.

Usage information, including information regarding your interaction with our Services, such as how and when you interact with or navigate the website.

Personal Information Sources

We may collect personal information from the following sources:

Directly from you, including when you create an account, visit or use our website, make a purchase, communicate with us, or otherwise provide your personal information.

Automatically through our website, including from your device when you visit our website or use our Services, and through the use of cookies and similar technologies.

From our service providers, including when we engage them to provide technology, payment processing, shipping, fulfillment, analytics, customer support, fraud prevention, or other services.

From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which Services you use, we may use personal information for the following purposes:

Provide, Tailor, and Improve the Services

We use your personal information to provide the Services, including to process payments, fulfill orders, remember your preferences and items you are interested in, send notifications related to your account or orders, process purchases, returns, exchanges, or other transactions, create and manage your account, arrange shipping, facilitate returns and exchanges, enable reviews, and create a more customized shopping experience.

Marketing and Advertising

We may use your personal information for marketing and promotional purposes, such as sending marketing, advertising, and promotional communications by email, text message, or postal mail, and showing you online advertisements for products or services on our website or other websites.

This may include marketing based on items you previously viewed, purchased, added to your cart, or interacted with on our website.

Security and Fraud Prevention

We use your personal information to authenticate your account, provide a secure payment and shopping experience, detect and investigate possible fraudulent, illegal, unsafe, or malicious activity, protect public safety, and secure our Services.

If you choose to create an account, you are responsible for keeping your account credentials safe. We recommend that you do not share your username, password, or other access details with anyone else.

Communicating with You

We use your personal information to provide customer support, respond to your questions, communicate about your orders, and maintain our business relationship with you.

Legal Reasons

We may use your personal information to comply with applicable law, respond to valid legal process, respond to requests from law enforcement or government agencies, participate in civil discovery, potential or actual litigation, or other legal proceedings, and enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. These circumstances may include:

With Shopify, vendors, and other third parties who perform services on our behalf, such as IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, fraud prevention, and shipping.

With business and marketing partners to provide marketing services and advertise to you. For example, Shopify may support personalized advertising with third-party services based on your online activity with different merchants and websites. Depending on where you reside, you may have the right to direct us not to share information about you for targeted advertising or marketing based on your online activity.

When you direct us, request us, or otherwise consent to our disclosure of certain information to third parties, such as to ship products to you or through your use of social media widgets or login integrations.

With our affiliates or otherwise within our corporate group.

In connection with a business transaction, such as a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets.

To comply with legal obligations, respond to subpoenas, search warrants, or similar requests, enforce our terms and policies, and protect or defend our Services, rights, customers, or others.

Relationship with Shopify

Our Services are hosted by Shopify, which collects and processes personal information about your access to and use of our Services in order to provide and improve the Services.

Information you submit to our website will be transmitted to and shared with Shopify, as well as third parties that may be located in countries other than where you reside, in order to provide and improve the Services.

In addition, to help protect, grow, and improve our business, we may use Shopify features that incorporate data and information obtained from your interactions with our store, other merchants, and Shopify. In these circumstances, Shopify may be responsible for certain processing of your personal information, including responding to requests to exercise your rights over Shopify’s use of your personal information.

To learn more about how Shopify uses your personal information and any rights you may have, you can visit Shopify’s Consumer Privacy Policy and Shopify Privacy Portal.

Third-Party Websites and Links

Our website may provide links to websites or other online platforms operated by third parties. If you follow links to websites not affiliated with or controlled by us, you should review their privacy and security policies and other terms and conditions.

We do not guarantee and are not responsible for the privacy, security, accuracy, completeness, or reliability of third-party websites or platforms.

Information you provide on public or semi-public platforms, including third-party social networking platforms, may be viewable by other users of those platforms. Our inclusion of third-party links does not, by itself, imply endorsement of those platforms or their owners or operators.

Children’s Data

Our Services are not intended to be used by children, and we do not knowingly collect personal information from children under the age of majority in your jurisdiction.

If you are the parent or guardian of a child who has provided us with personal information, you may contact us using the contact details below to request that it be deleted.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell,” as those terms are defined in applicable law, personal information of individuals under 16 years of age.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee perfect security. In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecured channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, provide Services, comply with legal obligations, resolve disputes, prevent fraud, or enforce contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. These rights are not absolute, may apply only in certain circumstances, and in certain cases we may decline your request as permitted by law.

Right to Access or Know

You may have the right to request access to personal information that we hold about you.

Right to Delete

You may have the right to request that we delete personal information we maintain about you.

Right to Correct

You may have the right to request that we correct inaccurate personal information we maintain about you.

Right of Portability

You may have the right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.

Right to Opt Out of Sale, Sharing, or Targeted Advertising

Depending on where you reside, you may have the right to opt out of the “sale” or “sharing” of your personal information or to opt out of the processing of your personal information for purposes considered targeted advertising under applicable privacy laws.

Where available, you may exercise these rights through the privacy options provided on our website or by contacting us using the contact information below.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt out for the device and browser used to visit the website. If we are able to associate the device sending the signal with a Shopify account, the opt-out request may also be applied to that account.

Other than Global Privacy Control, we do not recognize other “Do Not Track” signals that may be sent from your web browser or device.

Managing Communication Preferences

We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails.

If you opt out of promotional emails, we may still send you non-promotional emails, such as emails about your account, orders, transactions, customer service inquiries, or policy updates.

Additional Rights for UK or European Economic Area Residents

If you reside in the United Kingdom or European Economic Area, and subject to exceptions and limitations provided by local law, you may have additional rights, including:

The right to object to processing or request restriction of processing for certain purposes.

The right to withdraw consent where we rely on consent to process your personal information.

If you withdraw consent, this will not affect the lawfulness of processing based on your consent before withdrawal.

You may exercise applicable rights by contacting us using the contact information below. We will not discriminate against you for exercising your rights.

We may need to verify your identity before processing your request, as permitted or required by applicable law. You may designate an authorized agent to make a request on your behalf where allowed by law. Before accepting such a request, we may require proof that you authorized the agent to act on your behalf, and we may require you to verify your identity directly with us.

We will respond to your request in a timely manner as required by applicable law.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details below.

Depending on where you live, you may have the right to appeal our decision by contacting us, or to lodge your complaint with your local data protection authority.

International Transfers

Please note that we may transfer, store, and process your personal information outside the country where you live.

If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms, such as the European Commission’s Standard Contractual Clauses or equivalent contracts issued by the relevant competent authority of the United Kingdom, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for operational, legal, or regulatory reasons.

We will post the revised Privacy Policy on this website, update the “Last updated” date, and provide notice as required by applicable law.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any rights available to you, please contact us at:

Grextor
208 Mac Arthur Ave
New Windsor, NY 12553
United States

Phone: +1 877-473-9867
Email: support@grextor.com

For the purpose of applicable data protection laws, Grextor is the data controller of your personal information.