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Contractor & Bulk Supply Solutions

Frequently Asked Questions

Answers to common questions about ordering, shipping, tarps, netting, plastic sheeting, drywall products and traffic-safety supplies.

Use this guide to compare products, understand key specifications and shop with confidence. If you need help with a specific application or quantity, the Grextor team is ready to help.

Ordering, Shipping & Support

Who operates Grextor.com?

Grextor.com is operated by Grextor Inc. Orders placed through the website are sold and fulfilled by Grextor from our New Windsor, New York facility.

Does Grextor ship across the United States?

Yes. We ship throughout the contiguous United States. Orders to Alaska, Hawaii, U.S. territories and certain remote locations may require prior approval and additional shipping charges. Available shipping methods, estimated delivery times and costs are displayed at checkout for eligible orders based on the products ordered and delivery address. Please contact us before ordering if your delivery address is outside the contiguous United States. Review our Shipping Policy for additional information.

How can I track my order?

Once your order ships, we will send tracking information to the email address provided at checkout. You can also contact our support team for help checking your order status.

What is Grextor’s return policy?

Eligible unused products in their original condition and packaging may be returned within 30 days of delivery. Some exclusions may apply. Review our Return Policy for complete eligibility and return instructions.

Can I order cases, pallets or larger quantities?

Yes. Many products are available in individual units, case packs and bulk quantities. For larger orders or contractor pricing, submit a request through our Request a Quote page.

Can Grextor help me choose the right product?

Yes. Our team can help you compare product sizes, materials, specifications and applications before ordering. Contact us with your project requirements, desired quantity and timeline.

What payment options are available?

Available payment options are displayed securely at checkout. Payment availability may vary based on the order amount and selected checkout method.

Tarps & Disaster Relief

What is the difference between water-resistant and waterproof tarps?

Water-resistant tarps help repel moisture and light rain, while waterproof tarps provide stronger protection against heavy rain, standing water and prolonged exposure. Check the individual product specifications to confirm the level of protection offered.

Which tarp thickness should I choose?
  • 4.2 Mil — Light-duty temporary coverage
  • 5 Mil — All-purpose general use
  • 8 Mil — Medium-duty protection
  • 10 Mil — Heavy-duty waterproof coverage
  • 16 Mil — Industrial and long-term protection
Are BOEN tarps UV resistant?

Some BOEN tarps are UV treated for outdoor durability. Always check the individual product specifications for UV-resistance information.

Are BOEN tarps reusable?

Most BOEN tarps are designed for repeated use depending on the application, installation and wear. Inspect the tarp before each use and replace it if the material, seams or grommets are damaged.

What is a Disaster Relief Tarp Kit?

A Disaster Relief Tarp Kit is designed for emergency roof protection, temporary shelter coverage and post-storm recovery. It includes a polyethylene tarp and ropes to support faster deployment when temporary coverage is needed.

What is the difference between the 5 Mil and 8 Mil Disaster Relief Tarp Kits?

Both Disaster Relief Tarp Kits are waterproof and fire retardant. The 8 Mil option provides heavier-duty protection, greater tear resistance and reinforced corners.

Fencing & Netting

What is the difference between Safety Snow Fence and Heavy Duty Safety Snow Fence?

Safety Snow Fence provides visible temporary barriers for general applications. Heavy Duty Safety Snow Fence is stronger and thicker for more demanding construction and industrial applications.

What is Diamond Grid Snow Fence used for?

Diamond Grid Snow Fence is used for construction barriers, traffic guidance and highly visible perimeter marking.

What is the difference between Garden Fence, Hardware Netting and Poultry Fence?
What is Privacy Netting used for?

Privacy Netting is used for fence screening, visual barriers, shade and wind reduction for residential and commercial properties.

What does 90% privacy mean?

It means the netting is designed to block approximately 90% of visibility while still allowing airflow. Actual visibility can vary with lighting, viewing distance and installation tension.

Is Privacy Netting UV resistant?

Yes. BOEN Privacy Netting is designed for outdoor exposure and UV durability. Product life will vary based on climate, installation and exposure conditions.

What is Balcony Netting used for?

Balcony Netting provides privacy, shade and wind screening for balconies, decks, patios and railing systems.

What is Debris Netting used for?

Debris Netting is used to help contain dust, debris and loose materials on scaffold systems and construction sites.

What is Safety Debris Netting used for?

Safety Debris Netting is designed for larger-debris containment, perimeter safety and scaffold screening.

What is the difference between Debris Netting and Safety Debris Netting?

Debris Netting uses a finer 1/16-inch mesh for dust and smaller-debris containment. Safety Debris Netting uses a larger 1/4-inch mesh for safety barriers and larger-debris containment.

Are BOEN Debris Netting products fire retardant?

Yes. The BOEN Debris Netting and Safety Debris Netting products linked above are fire retardant and rated to NFPA 701. Review the individual product specifications for the applicable fire rating and configuration.

Plastic Sheeting & Drop Cloths

What is the difference between a Plastic Drop Cloth and Poly Sheeting?

Plastic Drop Cloths are primarily used for painting and surface protection. Poly Sheeting is commonly used for moisture barriers, dust barriers and construction containment.

Is BOEN Poly Sheeting waterproof?

Yes. BOEN Poly Sheeting provides waterproof protection for covering, construction and moisture-barrier applications when properly selected and installed.

What is ASTM D4397?

ASTM D4397 is a specification standard for polyethylene sheeting used in construction and industrial applications. Check the individual product specifications to confirm whether a particular model is listed to this standard.

What is String Reinforced Poly Sheeting?

String Reinforced Poly Sheeting is polyethylene film reinforced with internal polyester scrim for added tear and puncture resistance.

When should I use Reinforced Poly instead of standard Poly Sheeting?

Use Reinforced Poly when you need stronger containment, temporary walls, scaffold enclosures or heavy-duty jobsite protection. Standard Poly Sheeting is often better for general covering, moisture barriers and lighter-duty containment.

Are Fire Retardant Poly Sheeting products rated to NFPA 701?

BOEN Poly Sheeting models specifically identified as fire retardant are rated to NFPA 701. Standard models should not be treated as fire retardant. Confirm the selected model and its specifications before ordering.

EIFS & Drywall Products

What is EIFS Stucco Mesh used for?

EIFS Stucco Mesh reinforces stucco systems and helps reduce cracking in exterior wall assemblies.

What does alkali-resistant mean?

It means the fiberglass mesh is designed to withstand exposure to cement-based materials without breaking down prematurely.

What is the difference between Self-Adhesive and Non-Adhesive EIFS Mesh?

Self-Adhesive mesh is convenient for detail work and positioning, while Non-Adhesive mesh is commonly embedded directly into the base coat for larger wall applications.

What is Fiberglass Mesh Joint Tape used for?

Fiberglass Mesh Joint Tape reinforces drywall seams and helps reduce cracking.

What is Metal Corner Tape used for?

Metal Corner Tape reinforces drywall corners and helps create strong, straight corner finishes.

What are Drywall Patches used for?

Drywall Patches are used to repair holes, cracks and damaged wall surfaces. Choose a patch size that extends beyond the damaged area and follow the applicable finishing instructions.

Traffic Safety Products

What does MUTCD compliant mean?

MUTCD refers to the Manual on Uniform Traffic Control Devices, which establishes national standards for traffic-control equipment used on public roadways and in work zones. Requirements can vary based on cone height, reflective collars, roadway conditions and whether the cone is used during the day or at night.

Are BOEN traffic cones MUTCD compliant?

Select BOEN traffic cones are designed for applications requiring MUTCD-compliant equipment. Suitability depends on the cone’s height, weight, reflective configuration and intended use. Review the individual product specifications and confirm any state, local or project-specific requirements before ordering.

Why does traffic-cone weight matter?

Heavier cones provide greater stability, especially in windy conditions and active roadway environments. Select the cone weight based on the location, traffic conditions and applicable project requirements.

What is the difference between reflective and non-reflective traffic cones?

Reflective cones improve nighttime and low-light visibility. Non-reflective cones are generally better suited for daytime use and applications that do not require reflective collars.

What is the difference between standard traffic cones and FDOT cones?

FDOT cones are configured for Florida Department of Transportation applications and typically include reflective collars and heavier bases. Confirm the current project and agency requirements before ordering.

What is a Traffic Delineator used for?

Traffic Delineators help separate lanes, guide traffic flow and improve visibility in work zones and controlled areas.

What is a Retractable Cone Bar used for?

Retractable Cone Bars connect traffic cones to create temporary barriers, restricted areas and pedestrian-routing paths.

What are Safety Flags used for?

Safety Flags are used for hazard marking, utility marking, surveying and excavation visibility.

Important: Product specifications can vary by size, model and configuration. Always review the individual product page and applicable project requirements before ordering.

Still have questions?

Our team can help with product selection, bulk quantities, contractor pricing and order support.